Frequently Asked Questions
Everything you need to know about shopping with Grafix.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. Since our fits range from slim to oversized, we recommend checking the specific measurements against a garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
What payment methods do you accept?
Grafix accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my Grafix apparel?
To maintain the quality of our fabrics and prints, we recommend washing items inside out in cold water and hanging them to dry. Avoid ironing directly on graphic prints.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.